TopTenREVIEWS - Gold Award - Awarded for excellence in design, usability and feature set

For the elderly and those who live with disabilities, the thought of being alone and having a medical emergency weighs heavily on the mind. The Bay Alarm Medical Alert System offers peace of mind for such individuals. This medical alert system boasts a 1,000-foot range. It comes as a waterproof necklace or wristband. This medical alert system is easy to install and has a backup battery in case your power goes out.

Bay Alarm Medical can provide assistance 24 hours a day, 365 days a year at the touch of a button. Additionally, this service puts customers first by providing no-hassle pricing, the best combination of hardware, and fast, courteous service in 170 languages.

This system works in most living areas of your home and can even detect if you push the button while you're outside, as long as you're within range of the receiver. This first-rate medical alert system wins our TopTenREVIEWS Gold Award for its overall value, ideal combination of features and great customer service.

Monitoring Services
Compare
10/10
Bay Alarm Medical
Medical Guardian
LifeFone
LifeStation
Life Alert
Alert1 Medical Alert System
ADT Companion Service
MobileHelp
Rescue Alert
Philips Lifeline
10
5
5
5
10
5
10
5
5
5

The Bay Alarm Medical pendant communicates with the base console from up to 1,000 feet away. This range surpasses almost all of the other products we reviewed. The pendant communicates with the base console through most walls, including exterior walls. This in turn contacts Bay Alarm Medical respondents, who then coordinate with first responders.

Bay Alarm also offers monitoring for fire, smoke and carbon dioxide leaks. These additional monitoring services give you more peace of mind, especially if you or your loved one is elderly and cannot swiftly flee the home or contact emergency services.

 

Equipment
Compare
10/10
Bay Alarm Medical
Medical Guardian
LifeFone
LifeStation
Life Alert
Alert1 Medical Alert System
ADT Companion Service
MobileHelp
Rescue Alert
Philips Lifeline
10
10
10
8.5
6.2
9
6.6
7.3
7.3
7.8

The console itself has features to make communication easy in an emergency. A sensitive microphone and speaker allow you to speak to Bay Alarm personnel, even if you are not near the console. You can also use this medical alert system to answer phone calls. Simply push the button on the pendant and start talking. The pendant will turn on the speakerphone on the base console.

The pendant for this senior alert system is petite and waterproof. You can wear the small, lightweight pendant as a necklace or wristband, or clipped on a belt. Additionally, it features a 32-hour battery backup, so it can endure a significant power outage. All these qualities make this service invaluable.

Emergency workers use whatever means necessary to get to you. That includes breaking down the door if you are incapacitated and cannot let them in the house. This is the scenario Bay Alarm Medical alert system helps you avoid with its lockbox feature. In an emergency, operators can give ambulance and fire personnel a code for your lockbox. The lockbox works just like the ones realtors use. Responders can open the box with the code and get the house key is inside. That way you don't end up with costly repairs. We wish the lockbox were included in the basic price, but it is not. You pay a one-time set-up fee that we think is worth it for most people.

You can order extra pendants to monitor another loved one with the same main console. You pay extra for the additional pendant, but there's no additional monthly fee to add a person. For an added monthly cost, you can configure the home medical alert system to work with detection equipment from Bay Alarm for smoke and carbon monoxide. If the system detects either of those, it will alert customer service representatives, who will then call the fire department and anyone else you designate. Bay Alarm Medical does not offer medication dispensers, GPS tracking or fall-detection technology. This company sticks to the basics of medical monitoring.

Contracts & Fees
Compare
10/10
Bay Alarm Medical
Medical Guardian
LifeFone
LifeStation
Life Alert
Alert1 Medical Alert System
ADT Companion Service
MobileHelp
Rescue Alert
Philips Lifeline
10
10
10
10
4
6
2
6
6
2

Installing Bay Alarm Medical's equipment does not require a technician. All you have to do is plug the unit into a power outlet and a phone line. This medical alert system works with the phone line you have, so you don't need to worry about obtaining a dedicated phone line for it.

All the options are plans, not contracts. Should you decide you don't want the system, there is no cancellation fee. If you choose to cancel the service, you have to wait until the term you have paid for – one month, quarter or year – before the service will end, however.

This senior alert system can come with you on vacation or easily move to another state. As long as you have a landline and power, you can plug in the Bay Alarm Medical equipment for full service under your existing plan.

Help & Support
Compare
10/10
Bay Alarm Medical
Medical Guardian
LifeFone
LifeStation
Life Alert
Alert1 Medical Alert System
ADT Companion Service
MobileHelp
Rescue Alert
Philips Lifeline
10
10
5
7.5
2.5
7.5
7.5
7.5
7.5
7.5

Not everyone will need to take advantage of the 170 languages Bay Alarm Medical offers its service in, but when you need someone who can understand Kazakh, for instance, there is really no substitute. This service has invested in translation services to provide help in Thai, Azeri, Italian, Norwegian, Uzbek, Greek, Montenegrin, Hakka, Telugu and many, many other languages. The impressive list can offer tremendous peace of mind to family members all over the world. You want to know that someone will understand your aged grandmother in her own language and will help her when you are not around.

There are plenty of support options online and over the phone if you need help with installation. Additionally, Bay Alarm Medical has a FAQs page on its website. This is the only medical alert system we reviewed that offers live chat support. Chat is not an essential feature for every customer, but we don't see why this is not an option with more home medical alert system providers, especially since they have workers ready to respond around the clock anyway. It's convenient to be able to go to the website and get answers within seconds. 

Bay Alarm Medical Summary:
10/10

Bay Alarm Medical is the ideal medical monitoring system because of the balance it strikes between good features and good value. It has everything you need to care for a loved one but doesn't include unnecessary extras. The company has invested in the things that really count – easy installation, great equipment, fair payment terms and excellent customer care in practically any language, at any time of the day or night.

By
 
 
 

Bay Alarm Medical

Pros
This conveniently small, waterproof pendant works at a range of up to 1,000 feet. Additionally, this service is available in 170 languages.

Cons
While Bay Alarm Medical provides several conveniences beyond the expected services, be aware that it does not offer medication dispensers, GPS tracking or fall-detection technology.

The Verdict
: 10/10

If your loved one presses the button on the pendant, whether he or she is in the yard or the shower, the Bay Alarm Medical Alert System can notify emergency medical technicians.

COMPARE & SAVE!
Request Medical Guardian's Special Offer
Thank You For Requesting Info
about Medical Guardian
Special Offers Available! Call Now!
1-800-317-1327
and speak to one of our Life Safety Representatives