Life Alert first made medical monitoring known to the public thanks to their “I’ve fallen, and I can’t get up” commercials, and through the years they’ve become one of the most widely-used medical alert systems in the industry. From their Life Alert Mobile service that gives loved ones peace of mind when going outside the home to their UL-listed monitoring center with a proven track record, Life Alert continues to be a solid home medical alert system, and we’re excited to include it in our medical monitoring review.
Life Alert offers a medical alert system that’s both easy to use and easy on the pocketbook, and their high-performing monitoring center is anything but simple. Their skilled call attendants stay on the line with you until you feel safe, or until emergency personnel arrive, and over 15,000 customer testimonials can be found on their site, attesting to the quality of their call center personnel.
Each system is professionally installed by a Life Alert technician, a great feature for those with family who live too far away to help. However, they do charge an activation fee with this service. There is no long-term contract required to use Life Alert, but a cancellation fee will be applied if you cancel without 30 days notice. And if a loved one dies in the home, they will refund up to 3 years worth of monitoring costs.
The core feature of the Life Alert medical alert system is the console, enabling two-way communication with their reputable monitoring center. The operational range between the console and pendant is 150 feet, making the system more suited for smaller homes. Life Alert provides either a necklace pendant or a pendant hidden in a standard men’s watch. A lifetime warranty is included on all products.
While popular additional monitoring products like a voice extender and lock box aren’t offered by Life Alert, they do include a 911 phone as part of their monitoring repertoire. Their Life Alert Mobile service allows you or your loved ones to leave the confines of their home – and the limited 150 foot range of the console – and enjoy the freedom of coverage no matter where you are. Simply press any button on the phone to connect to Life Alert’s monitoring center.
Life Alert was founded in 1987 and provides an array of monitoring services in addition to medical monitoring, from fire protection to CO gas protection. Life Alert is endorsed by retired Surgeon General Dr. Everett Koop.
Life Alert provides a toll-free customer support number on their website. You can also call this number to receive a free brochure. There is no email contact option available, and you must call for exact pricing.
Life Alert may be construed as an outdated medical monitoring service, but their several thousand customer testimonials make it as competitive as ever. In an industry with new companies popping up all the time, the security of a well-known name can definitely be a good thing, and Life Alert has that in spades. From their mobile phone option to the professional installation, Life Alert continues to be a top-rated medical monitoring service.
Pros
Life Alert is an industry veteran with over 24 years experience.
Cons
They charge an activation fee, and the console range is the smallest in our review at only 150 feet.
If you’re looking for a basic yet reliable medical monitoring service with no frills, consider Life Alert.