LifeStation, based in Sheepshead, NY, is one of the most well-regarded medical monitoring services in our review. The company was founded in 1977 when medical alert systems first became available, and it continues to be one of the best. Known for their highly-trained care specialists and attractive installation terms, we’re pleased to present LifeStation with our TopTenREVIEWS Bronze Award in our medical monitoring services review.
LifeStation offers several attractive features that make it a premium medical monitoring service. One of these is their specially trained and certified monitoring center personnel. LifeStation care specialists are required to undergo 160 hours of training before they begin, and each specialist is an employee of LifeStation. They have two specialists handle each call – one who stays with your loved one the entire call, another who contacts emergency services.
A standout feature of LifeStation is their free equipment delivery offer. This shipping bonus is rare among most medical monitoring companies. Simply call and sign-up, and LifeStation will mail your console and pendant at no charge. All you have to pay is the monthly monitoring service. And if you decide LifeStation isn’t for you, they will pay for return delivery of the equipment.
While the powerful console, which enables two-way communication with LifeStation care specialists, is the heart of the LifeStation medical alert system, the pendant is the legs, giving you the ability to signal LifeStation from anywhere in the home, within 400 feet of the console. When you sign-up for LifeStation, they provide three options for wearing the pendant: necklace, wristlet or belt clip. Use your favorite, and save the rest for a rainy day.
For the ultimate in coverage no matter where you go, LifeStation offers a 911 phone, available for an additional monthly charge. With the press of the button, it will instantly call emergency services. The 911 phone guarantees protection during shopping trips, bus rides and more. This product is perfect for busy seniors who find themselves away from their homes more often than not.
You can’t get any better than LifeStation when it comes to hassle-free installation terms. Activating LifeStation is absolutely free, and since no long-term contract is required, you can cancel at any time without a penalty. We also love that LifeStation ships all equipment free of charge, from the console and pendant when you first sign up, to replacement parts (if needed) as the months and years progress. LifeStation medical monitoring is available in both the United States and Canada.
Armed with an impressive team of care specialists, LifeStation offers some of the best medical monitoring in the industry. The LifeStation console is easily set up by plugging it into a phone line and power outlet. The console sports a large emergency button for contacting their monitoring center, a clear button, four indicator lights (Power, Trouble, Sending, Home) and powerful speaker and voice equipment to ensure loved ones are heard even if they fall. The operating range of the console is 400 feet, and if the power goes out, the console has 32 hours of backup battery power.
When you press the help button on your console or pendant, LifeStation care specialists will answer your call in 30 seconds or less. The lightweight pendant is waterproof. And if needed, additional pendants are available for a monthly charge. LifeStation also makes it a cinch to move your system to a new location if needed. Simply call LifeStation using your help button a few days before you move, and they’ll set everything up.
LifeStation will fix or replace all equipment free of charge thanks to their outstanding product warranty. They also perform weekly check-ins. When an actual emergency does occur, LifeStation will contact 911 services and anyone you‘ve indicated on your emergency contact list, from a doctor to your family, friends and neighbors.
LifeStation provides a variety of extra products that help keep you or your loved ones protected. A lock box is available to keep a key in so emergency personnel can get home if you can’t reach the door. They also sell a bathroom/hallway help button in case of a fall when a pendant or console isn‘t in reach. And for those looking for the ultimate in protection, LifeStation offers Activity Assurance. This service has a LifeStation care specialist check-in on your or your loved one on a daily basis.
LifeStation has been in business for over 30 years, and both their console and monitoring center are UL listed. They provide full 24/7 support, making sure your loved ones are fully-protected 365 days a year.
To contact LifeStation regarding sign up questions, account questions and for technical support, they’re available 24 hours a day, 7 days a week. FAQs are also found on their site. And to speed up the sign up process, you can register for LifeStation on their site. Email support is only available for brochure requests.
LifeStation sets the bar high for medical monitoring services that provide both fair terms and quality service. From their additional protective services and products to their impressive UL-certification in both equipment and monitoring personnel, LifeStation proves to be an incredibly well-rounded medical alert system, and we’re more than pleased to include it in our medical monitoring services review.
