MobileHelp is a unique entry on our lineup of the best medical alert systems. Most services we reviewed limit monitoring to customers' houses and tether their peace of mind to a physical phone line. MobileHelp uses GPS technology to set active seniors free to take long walks, go grocery shopping or visit friends and relatives without losing the monitoring services they pay for.

This GPS system is a true innovation in a field that hasn’t seen much fresh thinking in decades. When you sign up for MobileHelp, you receive a GPS-enabled phone that connects to MobileHelp's monitoring center. The phone charges easily and intuitively in the MobileHelp in-home console.

MobileHelp provides the ultimate in freedom thanks to its advanced monitoring features. The in-home console enables two-way communication with the monitoring center and includes two lighted buttons – Help and Reset – with one in each corner. The console also has 24 hours of backup battery supply. The easy-to-use GPS phone, which looks similar to a garage door opener, has just one button – the button to alert the monitoring center – to simplify the process of contacting the company's personnel.

Since MobileHelp’s monitoring service focuses more on its GPS phone and console, if you’re looking for a variety of additional in-home monitoring products, such as a voice extender or fall detector, MobileHelp does not deliver.

MobileHelp sales associates are available Monday–Friday, during the hours of 9 a.m. to 5 p.m. EST. On its website, you'll find an email to contact a representative if you have further questions, as well as links to the company's popular Facebook and Twitter pages.

MobileHelp Summary:

MobileHelp is an exciting product in an industry that’s seen few changes over the years. Its GPS phone offers unmatched freedom, giving both you and your loved ones priceless peace of mind, and the advanced website offers quick and easy account access. With these features and more, MobileHelp proves to be a top product, and we’re more than pleased to include it in our medical monitoring services review.



MobileHelp offers GPS monitoring for increased independence.

The service requires an activation fee.

The Verdict
: 6.2/10

The GPS monitoring technology makes MobileHelp perfect for seniors on the go.

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