Rescue Alert is a medical monitoring service that developed its products in-house and retains its entire monitoring center in-house as well. Reasonable pricing options, battery monitoring and extended operation range are just a few of the features that make Rescue Alert competitive in the field of medical monitoring services.
For those new to the service, Rescue Alert offers a 30-day risk-free guarantee – an offer typically unheard of in the industry. We were also impressed that every monitoring center attendant is emergency medical dispatcher (EMD) certified – the same training required for 911 operators. While all Rescue Alert employees that handle emergency medical events are EMD certified, not all employees have this certification. For example workers that conduct tests, instillation, data entry, and more may or may not be EMD certified. However, a majority of the response center employees are EMD certified.
For those who speak a language other than English, Rescue Alert’s Language Line Services are just the thing. This service provides translation of incoming calls in more than 150 languages, and Rescue Alert call center personnel can access it within moments of receiving a call. Language Line Services has been an independent translation service for more than 20 years.
The operating range of the console is quite generous. At 600–1,000 feet, it is one of the best in the industry. The range will vary depending on the construction of your home and the materials in its walls.
The Rescue Alert console features two-way communication with a sensitive microphone and up to 90 hours of backup battery – one of the most powerful backup batteries available among alert systems. A wearable waterproof pendant is also included with the service, which you can wear as a necklace or bracelet. Rescue Alert provides battery monitoring to make sure that the pendant battery always has enough power. Soft touch buttons are also available for your pendant if you have trouble hitting the button.
Rescue Alert offers automatic testing of their equipment. This is something that is unique to Rescue Alert. The equipment sends a test signal to the company periodically. This enables Rescue Alert to ensure that their equipment is working properly. If a test signal is not received in a 25 day period, Rescue Alert will attempt to contact the customer three times. This ensures not only the integrity of the equipment, but it also has a secondary effect of making sure the customer is in good health via actual human contact.
The company also offers RA Minders, a service in which response-center personnel will call you with reminders to take your medication or to perform other general tasks. You can also get Med Ready, a medication dispenser that organizes medication and doses for 28 days. Another unique product Rescue Alert sells is a Line Grabber, which allows you to call for help even if another telephone extension in your home is off the hook.
Since 1981, Rescue Alert has provided a top-notch medical monitoring system with a guarantee of quality personnel and well-made products. From its variety of pricing plans to its helpful products like the Med Ready dispenser, Rescue Alert proves to be one of the top ten best home medical alert systems available.
Rescue Alert waives the activation fee and offers a 30-day guarantee, making it easy to try.
Rescue Alert does not offer smoke or CO2 monitoring services.
Rescue Alert is a highly reliable and compassionate service that you won't regret employing.