Rescue Alert is a medical monitoring services provider that goes the extra mile to make sure the quality of their service is peerless, by manufacturing their products in-house and retaining their entire monitoring center in-house as well. Reasonable pricing options, battery monitoring and extended operation range are just a few of the features that make Rescue Alert a top product in the competitive field of medical monitoring services, and an option we heartily recommend in our review.
It can be hard to decide if a loved one absolutely needs a medical monitoring service, and Rescue Alert understands that. For those new to the service, they offer a 30-day risk-free guarantee – an offer typically unheard of in the industry. We were also impressed that every monitoring center attendant is EMD certified, which is the same training required for 911 operators.
For those who speak a language other than English, Rescue Alert’s Language Line Services is just the thing. This service provides translation of incoming calls in over 150 languages, and it can be accessed by Rescue Alert call center personnel within moments of receiving a call. Language Line Services has been an independent translation service for over 20 years.
The operating range of the console is quite generous, one of the best in the industry, at 600 - 1,000 feet. The range will vary depending on the construction of your home and wall materials.
Installing your Rescue Alert system takes mere minutes. The console easily connects to a phone line and power outlet, which is all that’s needed to get the system up and running. There’s no activation fee to start your service, and no long-term contract is required.
The Rescue Alert console features two-way communication with a sensitive microphone and 90 hours of backup battery, one of the most powerful backup batteries available among alert systems. A wearable waterproof pendant is also included with the service, and can be worn as a necklace or bracelet. And to make sure the pendant battery has enough power, Rescue Alert provides battery monitoring. Soft touch buttons are also available for your pendant if you have trouble hitting the button.
Automatic monthly testing of your Rescue Alert system is included with the service. They also offer RA Minders, a service in which response center personnel will call with reminders to take medication or perform other general tasks. You can also get Med Ready, a medication dispenser that organizes medication and doses for 28 days. Another unique product they sell is a Line Grabber, which allows Rescue Alert to call for help even if another telephone extension is off-hook.
Rescue Alert was founded in 1981 and is based in South Jordan, Utah. They provide 24/7 monitoring, and all of their equipment is UL listed.
Toll-free phone and email support are available. Rescue Alert makes it easy to order their services by allowing new customers to sign up online. We also love the “How it works?” FAQs area, which includes a thorough list of questions and answers on all areas of their service. They also offer a downloadable brochure.
Since 1981, Rescue Alert has provided a top-notch medical monitoring system with a guarantee of quality call center personnel and well-made products. From their variety of pricing plans to helpful products like their Med Ready dispenser, Rescue Alert proves to be one of the top ten best home medical alert systems available.
